Shipping policy

SHIPPING INFORMATION
Orders typically ship out within 2-3 Business days (not including weekends or Canadian Holidays) from the day they are placed. Once your order ships, you will receive a shipping confirmation email with tracking information. You may track your package by entering your tracking number into Google.

STANDARD CANADIAN SHIPPING:
Standard shipping is selected for Canada, Jaylyn Jewellers will determine the most efficient shipping carrier for your order. The carriers that may be used are: Canadian Postal Service, or FedEx SmartPost, or FedEx Ground.

TWO DAY: Fed-Ex 2-day is available for Canadian orders placed before 10:30 A.M. PST will ship out the same day and deliver on the second business day. Orders placed after 10:30 A.M. will not ship out until the next business day (business days do not include weekends or Canadian Holidays). Delivery is not available to PO Box addresses.

FEDEX NEXT BUSINESS DAY: When shipping Overnight/FedEx Next Business Day, orders placed before 10:30 A.M. PST will ship out the same day and deliver on the next business day. Orders placed after 10:30 A.M. will not ship out until the next business day (business days do not include weekends or Canadian Holidays). Delivery is not available to PO Box addresses. Shipping charges may be subject to sales tax depending on the tax laws of the province the order is being shipped to. As these policies change and additional details become available, we will update this page.

INTERNATIONAL SHIPPING:
All prices are listed in CND dollars. Duties and taxes are not reflected in our prices, and any customs fees assessed by your country will be charged at the time of delivery. These fees are collected by the local government and are not charged by us, please contact your local customs office for more information regarding these possible fees. All prices are listed in CND dollars. Please note that our rates for international shipping do not include any applicable duties, value-added taxes (VAT), or import consumption taxes. The recipient of the merchandise will be required to pay the duties or taxes upon delivery. Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or taxes.